Answering Three Simple Questions

As a coach, I give advice. I ask questions. I try and push people outside their comfort zones to make progress. Most of the time, I am doing the same type of work myself. On my own or with my coach/mentors.

One of the things I have been working on this last year is taking more risks and getting outside what I find comforting. I know this allows me to grow and develop as a coach, leader and woman.

This past fall a friend reached out to me and asked if I would like to join her and two other friends on a zip-lining course. My first reaction was ‘Oh No Way!

Being extremely afraid of heights there was no way I would step foot on a zip-line course.  I actually have a panic attack going on bridges I have never been on-it makes my passengers either afraid or they laugh at me!

Remembering my goal is to step outside my comfort zone, I told her I would think about it. Which I did. For a week. I went back and forth on doing it or not doing it. Then I got real with the questions I typically ask my clients when they are faced with a tough situation.


“What’s the worst that could happen?”–  I could fall to my death.

“What’s the best thing that could happen?”– I become obsessed with zip-lining and spend all my free time on a course.

“What’s likely to happen?” – I will have a great time with my friends, make some wonderful memories and maybe want to do it again.

Ultimately, I made the choice to go with my friends. I wanted to make memories with them and wanted to prove to myself I could do this.

I almost backed out when I saw it was 14 courses, not just one. I went anyway. I had to keep reminding myself that I could do it. Face my fears and that the worst would not come true.

And what a day it was! A fun adventure, albeit a bit scary at first (I may have shed a tear just watching the video in the lobby of what we would be doing), but we had a blast. I even volunteered to go first towards the end of the day.

Here is proof I did it! Zip-lining through the forest on a cold October day in MN. What a day to remember. I pushed through my fears and accomplished something I never thought I would.


When you’re faced with a challenge or situation where you’re not sure what to do, try asking those three simple questions and see if they help.

To your growth, development and amazing potential, 

Lisa Hayes
Leadership Coach and Facilitator


The Little Voice on Your Shoulder

Happy New Year! I can’t believe we are into another year. Seems like yesterday I was looking at excitement into 2017 and now its come and gone. What a year it has been. There are have been excitements. Challenges. New adventures. Stresses. Travel. New opportunities. New connections. Its been a whirlwind and I am excited to see what this year will hold!

I ended 2017 meeting with a client, who has made a great impact on me over the last year. He and I have been on a journey together and its been a fun ride. During the end of our engagement, I gave him an assignment. It was to put the initials W.W.L.D somewhere in his office. He looked at me funny and I said it stands for What Would Lisa Do! I said he could also chose W.W.L.S (what would Lisa say) if he wanted. My hope was to help him remember the things we worked on during our engagement. I wanted to leave a piece of my coaching with him when I was gone, as reminder.    kelly-sikkema-382044

He is not the first, nor will he be the last, client I share this technique with. I am often telling clients to think about what I may say in a situation or where I would guide them when problem solving. These techniques are meant to have them working on their goals even when I am not there. This way, they can implement the strategies and techniques we practice.

There are times where we need the advice of people in our lives, even when they aren’t there.

I am no exception. There are always little voices on my shoulder guiding me and helping me reach my goals. Whose voice that is depends on what I am trying to conquer.

Recently, I have been trying to work on my own development and I have a group of women in my life that have been critical in my journey.  Some day’s when I find myself spinning, I pause and think about them. I visualize what they would say to me in that moment. I even picture their faces talking to me. I can almost hear their exact voices giving me advice! It has really helped point me in a direction towards my goals. I may make a choice that I remember one of them telling me about or I may phrase something differently when viewed through their lens. Either way, I am moving forward. Toward my goals. Using my tribe along the way, even when they are not with me.

If you have ever been in a workshop with me or been a coaching client, you will hear me say that awareness is critical to our development. I believe this to my core. To me, it is the foundation of all development.  Being aware and mindful to situations, work, relationships, etc. can help us grow and develop. Awareness of those in your life that help support you is just as important. Who do you lean on? Whose advice do you seek out?

How can you leverage their advice when they aren’t there. Maybe visualizing what they would say is a strategy to try. Even writing a note, like my client did, will be the visual reminder you need to pause and think about how that person would guide you.  I am always looking for new techniques or tips to use and share. If you have any, please share below-I would love to know!

Working on your development can be stressful and challenging. There are ups and downs. And there are many people in our life we lean on for support. When you find your self stuck or struggling with somethings, whose voice can you call upon to help you move forward?

To Your Growth, Development and Amazing Potential, 



Lisa Hayes
Leadership Development Coach and Facilitator

Pressing Pause

Can you relate to this feeling- pulse racing, head spinning, feeling out of control because the to-do list is a mile long and your worry you can’t get it all done? We have all been there and can probably identify a reason it was happening.

Earlier this year, that was me.  It was beginning of June and I was embarking on taking a month off to prepare for my husband’s upcoming deployment in July. Winding down was easy. I had a plan and worked it. I got everything done. Stopped working and focused on my family.

Fast forward to July after. I sat down to map out the rest of my year. Suddenly the hats I was wearing were many and the roles I had to play grew. All of a sudden, I was not just mom but also the person making sure the house was maintained (inside and out), rules were followed, appointments were made and kept, kids got the school year started off on the right foot, college planning for my oldest took place and so on.

Thankfully I have a great support team here that helped when needed because on top of all that, I run a business. One that requires me to travel, be present for my clients, seek out new business to pay bills, etc. By September, I was toast. Burnt out and overwhelmed. Not sure how to get it all done. And it was only 2 months into an almost 7-month deployment. I knew what I had to do.

Press the pause button.  Notizblock mit Tee Hintergrund auf Holz Konzept

I had to reset my priorities. Determine what I needed to do to make it through and be the best  I could be.

That meant some things took a back seat until such a time I could pick them back up. I stopped being so consumed with having a perfectly organized life and learned to alright with okay.

In my professional life, I cut out work that caused me unneeded stress, even if it cost me financially. I needed to feel in control and not spiraling. If I didn’t, what good would I be to anyone?I stopped writing. Stopped blogging and putting my thoughts on paper.

Surprisingly, I missed it. You see, two years ago, I hated writing. Then I took a class and learned to enjoy it. I was seeing opportunities to write everywhere I went. I used those opportunities as the guide to my blog posts. They were inspiring me.

It wasn’t until this month that I realized how much I missed writing. A month, I purposely slowed way down to enjoy life- to put goals on paper for my life and business.

So here I am, un-pausing. Writing again. Thinking of topics that inspire. Finding inspiration everywhere I go. Sharing development of all who read these blogs (thankful for all of you!). Living and breathing what I teach my clients. Take care of you. Be in control of what you put on your plate.

So, when you find yourself feeling overwhelmed, stressed or wondering how to get it all done, pressing the pause button for a short time may be just what you need.

To your growth, development and amazing potential,


The Excitement of Learning

janko-ferlic-174927 (1)As a lifelong learner, I can look back over the years and remember specific times I spent learning something to help me in my life, both personally and professionally. Sometimes it was reading books, watching video training’s, participating in workshops, even trial and error.

No matter the form, I always seek to learn. It’s just something about me. In fact, if you are familiar with talent themes (Strengths Finder) or any assessment tool, learning is a top strength of mine. It comes naturally.

Looking back over my career, particularly when venturing into a new role or event the entrepreneurial space, learning something consistent for me. One thing I noticed right away was there is a lot of noise in the system about how I should run my business, how to connect with people, how to find new clients, etc. Honestly, it got VERY overwhelming!

Maybe you can relate? Technology (blogs, podcasts, videos, etc) are all over the internet. I found I was spending so much time learning how to do things that others said would help me that I was paralyzed from moving forward. I tried a lot of things and stopped after a few months, because it just wasn’t me.

One of my core values is authenticity. I want what I do to be authentic. I want to feel great doing it and confident in how I go about it.  If something isn’t me, eventually I push it away. I need to be authentic with my relationships with people, how I run my business, how I engage and coach the individuals/groups I am blessed to be working alongside.

Knowing this about myself (I am a self-proclaimed personal development junkie), I changed how I did things. How and what I learned. I made them fit into the mold of who I am and how I want to conduct my life and business. I made what I learned authentic and that changed so much!

I stopped trying to be like every other coach/facilitator and started learning things that helped me grow in my own capabilities. Attending workshops where I would learn something but turn it into something relevant to me and my clients. I read books that I felt would grow my skills (check out my website and you will see a resource page with some of my favorites) and I started exploring certifications where I would learn things to benefit both myself and my clients.

Not just any certification. It had to be the perfect fit. In fact, I spent two years researching, talking with others in my industry, etc. to find the perfect fit. I finally found it. And today I signed up for my Human Capital Coaching Certification that begins next month! I am a bit in shock that I will be going back to school after so many years, but knowing that this will greatly enhance my practice, I am pretty excited! I am looking forward to taking what I learn, morphing it into something that works well for me and sharing with all my clients!

Learning, in whatever shape or form, can help you enhance your own skills, knowledge and leadership.

My biggest takeaway over the last few years is that I don’t want to be like everyone else. I strive to always be a better version of who I am!

Are there things you are doing currently to challenge, learn or grow in your personal or professional life? If so, I would love to hear. Share in the comments! 

To Your Growth, Development and Amazing Potential,  

Lisa Hayes
Leadership Development Coach

The lesson is in the journey

“You can visit pity city but you can’t stay…” This was advice I received from a doctor years ago when I was faced with a medical issue that would require surgery. She told me to go home, eat cookies, binge watch movies, feel sad for myself and then tomorrow, start preparing for my surgery. Her advice was simple, yet so powerful.

How often had I let bad news or challenges weigh me down for what seemed like forever? I have shared this advice many times over the years to people in my life-friends, family, my children and even clients.  The lessons aren’t in the challenges but rather how we pick ourselves back up to continue pushing forward.

Have you experienced a situation or circumstance, where things didn’t go the way you wanted or threw you for a loop? How did you get through it? Did you have support or a plan. Those are the things to remember when another challenge comes you way.

I remember being laid off, twice in 13 months to be exact, from Best Buy. The first time, I wasn’t surprised but it still rocked me. I remember crying in the meeting where they told me, grabbing drinks with my other friends in the same situation and heading home where I went into the ‘why me’ stage. Somewhere in the night, I was reminded of the quote my doctor told me (probably because it was fresh in my mind as my surgery was only a year prior). The next day, I set up meetings to find my next home within the company and I moved forward. That didn’t mean I still didn’t feel the emotions, because I did. I was angry and disappointed. I wondered what I could have done differently to prevent this from happening. But I knew that type of thinking wasn’t going to help. I knew I had to keep pushing on. And I remember the lessons to this day.

Fast forward 13 months and I was in the situation again. This time, I didn’t bounce back right away. In fact, it took me almost 3 months to start putting a plan together to move forward, but I did. Slowly, but surely, I started to climb out of my sorrow and began to bring my plan to life. I needed my support team. My husband. Friends. Parents. There are many people in my life who could help me see my value when I couldn’t.  This very challenging time in my life happens to be one I look at most fondly. I call it the best gift from Best Buy. It took a long time and didn’t happen overnight, but over time I found myself making progress.

For those that know me well, they know that music is at the center of my life. I find joy and inspiration in songs. Sometimes they speak to my soul, like this song by Miley Cyrus- The Climb. I love it because it reminds me to keep trying and pushing forward. The lyrics are powerful. This is a song you can pull up when you need some motivation to move forward. Maybe you didn’t get a job/role you really wanted. Maybe the presentation you were giving didn’t deliver. Maybe your faced with a personal situation that throws you for a loop.  Or possibly just remembering the quote from my doctor will help.   anthony-delanoix-18803 (1)

Do you have strategies that you leverage when you are faced with a challenge, both professionally and personally? I would love to hear them-leave me a note in the comments.  

By the way, after receiving the advice from my doctor, I did in fact go home and ate an entire package of cookie dough, curled up on the couch, watched a romantic comedy and mourned what was never going to be again-the ability to have children. And the next day, I started the process of moving forward.

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To your growth, development and amazing potential,

Lisa Hayes
Leadership Development Coach

Remember The Excitement?

It’s the season for graduations. Are there are smiling faces of recent graduates filling up your news feeds on social media? Or maybe, like me, you have someone in your family graduating. My nephew just graduated a few weeks ago and I it seems like just yesterday he and my daughter were crawling around outside in the grass.  I am not sure how he has graduated when I have not aged in 18 years.

As I look at the smiling faces on Facebook or the graduation party invites that fill my kitchen, I can’t help but be filled with many emotions as I think about the next steps each of them will take going forward-excitement, joy, fear, happiness and curiosity. I am curious if the path they start on will be the one they look at when they are 40? What does their journey look like? Often, it’s not a linear journey but one of twists and turns and I can’t wait to see where theirs leads.baim-hanif-89800 (1)



This last week I have found myself deep in thought of my own journey.  Reflecting on my own high school graduation. What were my hopes and dreams? Where did I expect my life to go? I clearly remember the feeling of anticipation and excitement. I didn’t know what the future would hold, but I was ready and thrilled to be setting out on my own journey.




I entered college and focused on a degree in marketing. Looking back can’t believe how much I learned over those years. Fast forward 20 years (yikes!) and I sit here blessed. Reflecting on my journey brings a smile to my face. The anticipation. The trials. The failures. The successes. All of it. I wouldn’t trade it for the world. I wonder if the excited 18 year old would have guessed where life took me.

If you know about my journey, I was gifted with the opportunity of a lifetime 5 years ago. A lay off pushed me to do something I have wanted to do for a long time but never really talked about. I could pursue my dream of coaching and developing others. This was a time when I was stressed-a family, mortgage, no job and two young children.  Unsure of where my future would take me, I took time to pause and think through what would give me the excitement and curiosity. Just like years ago.



Do you remember the excitement and thrill you felt as a young graduate? Is it missing or still there? Maybe like me, its lurking under the surface and you need to let it rise. Wouldn’t it be great if you could look at the world like you did back then?  What would that feel like? Or look like?

I hope you can look back fondly on your journey. And maybe even approach your future with the wonder, excitement and curiosity of a high school graduate.

To Your Growth, Development and Amazing Potential,


Lisa Hayes

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The Power Of Your ‘Squad’

There comes a time where you find yourself needing advice or guidance. Maybe even someone you can vent to or you need someone to celebrate your success.

Have you heard these words before-” tribe”, “squad” or “crew”? I hadn’t until recently. These are the go-to person(s) in your life. This could be an informal group of individuals professional contacts or close friends.

Recently, I was asked who was in my squad. I had never been asked this before. Instantly, I blurted out a few names, with my husband being the first one. But it got me thinking-did I have a bigger squad that I wasn’t aware of. So I started paying attention and noticing who I relied upon for certain things.

There was the group of coaches I talk with to share leanings, best practices and get advice from when I am stuck. Then there is my best friend who knows me best and I need to talk with when I am lonely and need a pick me up. There is the business contact I rely on to get insight into how business development continues to evolve.  The group isn’t limited to just a few people but also isn’t so large that I get overwhelmed. Without knowing, I have built a solid squad over the years. Some of these relationships evolved because of a business reason or we have a personal connection. No matter how our relationship started, these are people who I trust. I share with. Who I need to know will give me advice, guidance and sometimes laughter!

Last Friday, I had the opportunity to sit at my house for almost 3 hours with someone from my squad (if you are reading this…you know who you are!). It was unexpected. In fact, she stopped by for a totally separate reason, but we started talking about life and our businesses. She and I both are entrepreneurs and have leveraged each other for certain things over the years but this time it was to brainstorm the future of our businesses. It was a conversation and discussion my soul needed. To have someone in my life who gets it. Gets what its like to want more yet struggles to do it alone. I felt rejuvenated after our time together.

Later that same day, I was outside doing yard work when a friend stopped over to tell me to grab my purse and get in her car, we were going to get a drink with some other friends. Normally, I would have said ‘no way’ as I was sweaty, dirty and still had lots of work to do. But I didn’t. Its like my soul knew I needed something more. So off we went and for a few hours, the four of us chatted, laughed and caught up. These are friends I have known for years and no matter how long its been since we hung out, its like no time had passed.0h_posg0dlo-eddy-lackmann

Who’s in your squad? Your squad does not need to be the same people day in and day out. There will be people you leverage for many different things. Some personal. Some professional. Some frequently. Some only periodically. No matter what you rely upon them for, its probably a relationship you hold dearly. A person you know is always there for you, whatever it is you need, even if its just to lend an ear so you can vent or share your fears or frustrations with and nothing more. The power of a squad is they are there for you when you need them most.

To your growth, development and amazing potential,

Lisa Hayes
Leadership Coach and Facilitator

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